If you’re looking for a mystery shopping company in your area, look no further.
We have a unique perspective on the retail industry in this beautiful coastal city. Aberdeen is known as the “Granite City” due to the widespread use of granite in its buildings, and it is also home to two universities, making it a bustling and vibrant hub for young people.
Our role as a mystery shopping company is to provide businesses with valuable feedback on the quality of service they provide to their customers. We are able to work with a variety of businesses in Aberdeen, from local independent shops to large multinational chains. Our team of mystery shoppers are carefully selected and trained to provide detailed and accurate feedback on their experiences, and our clients rely on us to help them improve their customer service and increase customer satisfaction.
One of the unique challenges of working in Aberdeen is the seasonal nature of the tourism industry. The city sees a surge of visitors during the summer months, when the weather is warm and sunny and the stunning coastline and historic landmarks draw in crowds from around the world. This can put added pressure on businesses to provide excellent customer service, and our mystery shoppers play a vital role in ensuring that they are meeting these expectations.
Despite the challenges of the tourism industry, Aberdeen’s retail sector remains strong year-round. The city boasts several large shopping centers, including Union Square and Bon Accord, which are popular destinations for locals and visitors alike. Many businesses in the city also have a strong online presence, offering customers the convenience of online shopping with the added bonus of being able to pick up their purchases in-store.
At our mystery shopping company, we are proud to play a role in the success of Aberdeen’s retail industry. By providing businesses with valuable feedback on their customer service, we help them improve their operations and better meet the needs of their customers.
- Bespoke service
- Nationwide coverage
- Experience across many industries
Get a free quote and find out how we can help you.
25+
Years’ Experience
We have been providing services to respected clients since 1997.
20,000+
Mystery Shoppers
Nationwide coverage including specialist video shoppers.
40,000+
Mystery Visits
Completed across a wide range of projects and industries.
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Every client is different. We’re here to help you find the right service for your needs without any obligation.
“We look forward to providing you with actionable reports, strategic insight and recommendations on sales, service and compliance across all of your customer touch points.”