Become a Mystery Shopper

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Research Tribe

Mystery Shopper Jobs

How would you like to be rewarded for sharing your opinion?

Research Tribe is looking for people take part in research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more.

It’s not a suitable replacement for a job, but it’s a great way to work from home and earn additional income. There’s no experience necessary and there is never any obligation to take part.

All you need to do to get started is sign up now, it takes under 60 seconds.

Further Information

For anyone looking for intriguing work that rewards you whilst providing the opportunity to make a difference, mystery shopper jobs are ideal. There are projects across the UK which need people like you to relay information about your experience in shops, restaurants, bars, hotels and more.

The company you’re researching receives impartial and accurate knowledge from your research and they’re happy to pay for the privilege. The results you provide can be analysed to show a number of points, such as whether there are staff that need extra training or if additional investment is required to improve the standards desired.

This level of feedback is exceptionally valuable to a business and that’s why it’s possible to get paid for being a mystery shopper. If you are wondering what the catch is, there’s only one. It’s not a suitable replacement for a job and should be considered additional income.

Due to the nature of mystery shopping, there are minimal entry requirements as we require a wide range of demographics to represent an average customer. Having a confident attitude and good memory are both beneficial as you will need to prompt reactions and service from the staff, as well as remember mental notes about what is going on around you. In some cases, you might be required to undergo training for higher paid and more exclusive secret shopper assignments.

Once you are registered, which is completely free and does not require any form of paid subscription, you are added to the database. If your profile matches what a client requires you’re offered the assignment (each opportunity will vary depending on the client and what they want to focus on). As you can see, it’s an exciting opportunity!

Frequently Asked Questions

What is a mystery shopper?

A mystery shopper is an individual hired by companies to visit businesses anonymously and assess the customer experience. Mystery shoppers observe aspects such as employee interactions, store cleanliness and product availability before reporting their findings. This feedback helps companies improve service quality and ensure a consistent, positive experience for their customers.

To become a mystery shopper, you can sign up with multiple reputable mystery shopping companies, complete a profile and access lists of available assignments. After registering, you can apply for assignments that match your preferences, allowing you to provide feedback on various businesses.

Companies use mystery shoppers to gain insights into the customer experience from an unbiased perspective. Mystery shoppers help identify strengths and areas for improvement, allowing businesses to enhance service quality, address issues, and maintain high standards of customer satisfaction.

No formal qualifications are typically required to become a mystery shopper, however good communication skills, attention to detail, and reliability are essential. Mystery shopping companies may prioritise shoppers with relevant experience or specific demographics that align with the required target audience.

Mystery shopping is generally a part-time or flexible activity rather than a full-time role. Mystery shoppers are typically paid per assignment and the frequency of available work varies. Many people take on mystery shopping as a side activity to earn supplemental income.

Yes, some mystery shopping assignments can be completed online. These tasks may involve evaluating an e-commerce website, customer support chat, or other digital services. Online assignments allow shoppers to work from home while still providing valuable insights.

Earnings for mystery shopping assignments vary depending on the assignment complexity and time commitment. Mystery shopping is typically a supplemental income opportunity rather than a primary income source.

Payments for mystery shopping are processed after reports are received and approved. They are typically paid by bank transfer or PayPal.

Reputable companies do not charge fees for signing up to become a mystery shopper, so you should avoid any companies that require payment to access assignments. There are usually no upfront costs for an assignment, though some assignments may require a purchase which may or may not be reimbursed.

After completing an assignment, mystery shoppers submit an online report detailing their experience. Reports include questions about various aspects of the visit, such as employee behavior, store cleanliness, and overall customer experience. These reports allow the company to provide detailed feedback to clients.

Mystery shopping reports typically include questions about customer service interactions, product availability, cleanliness, and the overall shopping experience. Mystery shoppers may be asked to describe specific interactions, assess product displays, note wait times, and comment on other key aspects of the business.

25+

Years’ Experience

We have been providing services to respected clients since 1997.

20,000+

Mystery Shoppers

Nationwide coverage including specialist video shoppers.

40,000+

Mystery Visits

Completed across a wide range of projects and industries.