Durham Mystery Shopping

How can we help you?

If you’re looking for a mystery shopping company in your area, look no further.

Durham is a historic city located in the northeast of England, with a population of around 50,000 people. The city has a rich history dating back to the medieval period, with the iconic Durham Cathedral and Castle being recognised as a UNESCO World Heritage Site. The city has a diverse shopping scene, with a mix of independent retailers, high-street chains, and a popular shopping centre, Prince Bishops. Our mystery shopping services help businesses in the area to understand their customer experience and make improvements to their operations, ensuring they remain competitive in the fast-paced retail environment.

The city is home to Durham University, which is consistently ranked as one of the top universities in the UK. The university is a major employer in the area, alongside the local council and healthcare providers. In recent years, the city has seen a growth in the technology and digital industries, with a number of startups and established companies located here.

Durham is also a popular tourist destination, with thousands of visitors coming to explore the city’s history and cultural heritage each year. This has led to a growth in the hospitality and leisure industries, with a variety of restaurants, cafes, and bars catering to both locals and tourists.

We have a deep understanding of the city’s shopping, history, and employment trends. Our work with local businesses helps them to stay competitive in a rapidly changing marketplace, while also supporting the city’s economy and cultural heritage. Durham’s mix of industries, alongside its reputation as a historic and cultural centre, make it an exciting and dynamic place to work as a mystery shopping company.

  • Bespoke service
  • Nationwide coverage
  • Experience across many industries

Get a free quote and find out how we can help you.


Years’ Experience

We have been providing services to respected clients since 1997.


Mystery Shoppers

Nationwide coverage including specialist video shoppers.


Mystery Visits

Completed across a wide range of projects and industries.

Find out more

Every client is different. We’re here to help you find the right service for your needs without any obligation.

We look forward to providing you with actionable reports, strategic insight and recommendations on sales, service and compliance across all of your customer touch points.